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How can I place an order?

Option 1 Place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.

Option 2 You can email, call, text, or PM your order and we will send you an invoice for payment.

Are your products customisable?

Yes, we offer customisation options for our horse jumps and stable panels. Contact us to discuss your specific requirements.

What payment methods do you accept?

We accept various payment methods including cash, credit/debit cards, bank transfers, AfterPay and PayPal.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk purchases. Please contact us directly for more information on bulk pricing.

Where are you located?

We are based in Parkerville. You can arrange a visit to view products in stock, please reach out to discuss.

How can I contact customer support?

You can reach our customer support team by email, text and phone.

Do you ship?

Yes, we offer shipping via Australia Post for smaller orders and various couriers for larger/bulky orders. Costs and delivery times will vary based on the destination. Contact directly for a quote to deliver your order.

How long will it take to receive my order?

Delivery times depend on your location and the availability of the products. Typically, orders are processed within 1 business day and shipped out immediately after.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

What is your returns policy?

We offer a 30-day return policy on most of our training products. Items must be returned in their original condition.The stable panels are subject to a change of mind policy, please ask for further information.

Does Kingsfield EQ provide sponsorship?

Yes! Kingsfield Equestrian proudly sponsors riders Katlyn Fletcher and Emily Gray, showcasing their commitment to supporting talent in the equestrian community. Additionally, Kingsfield Equestrian is available to offer club and event sponsorship on request. Contact us to explore sponsorship opportunities and collaborate on your next event!

I won a Kingsfield EQ voucher at an event, how can I use it?

Option 1 Browse the products in the shop, email, call, text or PM the product/s you would like to buy and we will send you an invoice for payment including shipping if required.

Option 2 Email, call, text or PM to receive a code to use in the website shop to order your chosen product/s.

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Thank you!